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Archived Papers for Journal

International Journal for Quality Research >>

Vol.12, No.2

Publisher: Center for Quality, University of Kragujevac, Serbia

Publishing Date: 2018-06-30

  1. ROLE OF SOCIO-PSYCHOLOGICAL FACTORS OF SATISFACTION WITH EDUCATION IN THE QUALITY ASSESSMENT OF UNIVERSITY

    Authors: Veronika Sharok

  2. INCORPORATING KANSEI ENGINEERING INTO SERVICE QUALITY TOOLS TO IMPROVE THE AIRLINE SERVICES

    Authors: Ronald Sukwadi Muafi Hendry Putra Sanjaya

  3. A COMPILATION MODEL FOR THE SELECTION OF QUALITY MANAGEMENT SYSTEM BASED ON THE BENEFITS OF THEIR APPLICATION IN THE AUTOMOTIVE INDUSTRY BY USING DEMATEL FUZZY AND ANALYTIC NETWORK PROCESS

    Authors: Elham Galehdar Amir Mohammad Fakoor Saghih Alireza Pooya

  4. ECONOMIC-STATISTICAL DESIGN OF DOUBLE SAMPLING S CONTROL CHART

    Authors: Ming Ha Lee Michael B.C. Khoo

  5. EMPIRICAL STUDY ON THE ROLE OF COLLABORATION IN NEW PRODUCT DEVELOPMENT IN MANUFACTURING COMPANIES

    Authors: Hao Anh Nguyen Hoang Nguyen Ha Thu Nguyen Yoshiki Matsui

  6. BENCHMARKING THE INTERACTIONS AMONG BARRIERS IN DAIRY SUPPLY CHAIN: AN ISM APPROACH

    Authors: Rahul S Mor Arvind Bhardwaj Sarbjit Singh

  7. PARAMETERS WHICH INFLUENCE EMPLOYEE SATISFACTION IN PUBLIC SECTOR IN THE REPUBLIC OF CROATIA

    Authors: Igor Klopotan Marina Generalić Zdravko Mihevc

  8. HOW DIFFERENT N-POINT LIKERT SCALES AFFECT THE MEASUREMENT OF SATISFACTION IN ACADEMIC CONFERENCES

    Authors: Juan Carlos Martín Concepción Román Clara Gonzaga

  9. EVALUATION OF THE CAPABILITY OF THE MOBILE PHONE SERVICE IN SOUTHERN BRAZIL THROUGH THE PERCEPTION OF ITS CUSTOMERS

    Authors: Celiane Albuquerque do Nascimento Evandro Eduardo Broday

  10. SUPPLIER EVALUATION AND SELECTION: A FUZZY NOVEL MULTI-CRITERIA GROUP DECISION-MAKING APPROACH

    Authors: Simonov Kusi-Sarpong Maria Leonilde Varela Goran Putnik Paulo Ávila John Agyemang

  11. INTERRELATION OF PERSONAL VALUE SYSTEMS AND ETHICAL BEHAVIOUR OF HIGH-LEVEL HOTEL MANAGEMENT IN CROATIA

    Authors: Marija Ivaniš Nebojša Pavlović

  12. RISK-ORIENTED APPROACH IMPLEMENTATION IN DEPARTMENTS RANKING AND TEACHING STAFF MOTIVATION

    Authors: Sergei Khokhlov Eliza Safina Vladimir Vasiliev

  13. EXPLORING MEDIATING ROLE OF INSTITUTIONAL IMAGE THROUGH A COMPLETE STRUCTURAL EQUATION MODELING (SEM): A PERSPECTVE OF HIGHER EDUCATION

    Authors: Abu Osman Ruswiati Saputra Martino Luis

  14. ECOLINGUISTIC QUALITIES OF THE OPTIMAL ENGLISH LANGUAGE LEARNING EXPERIENCE

    Authors: Alina-Andreea Dragoescu Urlica Sandra Stefanović