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Archived Papers for Journal

International Journal for Quality Research >>

Vol.12, No.3

Publisher: Center for Quality, University of Kragujevac, Serbia

Publishing Date: 2018-09-30

  1. TRANSFORMATIONAL LEADERSHIP QUALITIES DURING THE FINANCIAL CRISIS - A CONTENT ANALYSIS OF CEOS LETTER TO SHAREHOLDERS

    Authors: Josef Scheuerlein Helena Chládková Klaus Bauer

  2. PRINCIPLES OF MATHEMATICAL MODELING THE CONSENSUS ACHIEVEMENT DURING THE DEVELOPMENT OF REGULATORY DOCUMENTS REQUIREMENTS FOR METAL PRODUCTS

    Authors: Marina Polyakova Gennadiy Rubin Gennadiy Gun Yulia Danilova

  3. THE ROLE OF EUROPEAN FOUNDATION FOR QUALITY MANAGEMENT (EFQM) IN IMPROVING PUBLIC SECTOR EFFICIENCY AND IT'S IMPACTS ON CUSTOMER SATISFACTION EMPLOYEES RESULTS AND CORPORATE IMAGE

    Authors: Bashar Al-Majali Mervat Almhirat

  4. SITE SELECTION OF DESALINATION PLANT IN LIBYA BY USING COMBINATIVE DISTANCE-BASED ASSESSMENT (CODAS) METHOD

    Authors: Ibrahim Badi Mohamed Ballem Ali Shetwan

  5. THE RELATIONSHIP BETWEEN MANAGEMENT COMMITMENT TO SERVICE QUALITY AND ORGANIZATIONAL OUTPUTS CONSIDERING THE MEDIATING ROLE OF EFFECTIVE PARTICIPATION OF EMPLOYEES IN BANKING SERVICES

    Authors: Ardeshir Bazrkar Siavash Mirzaei Milani Salar Alavi Nasab

  6. THE INFLUENCE OF SERVICE QUALITY AND CUSTOMER TRUST TOWARD CUSTOMER LOYALTY: THE ROLE OF CUSTOMER SATISFACTION

    Authors: Tigor Sitorus Milawati Yustisia

  7. DETERMINANTS OF ISO 9001 QUALITY MANAGEMENT SYSTEM EFFECTIVENESS AMONGST ELECTRICAL AND ELECTRONICS MANUFACTURING FIRMS IN MALAYSIA

    Authors: Mohd Rizaimy Shaharudin Siti Fairuza Hassam Jamaludin Akbar Nik Ramli Nik Abdul Rashid Noor Fatihah Natashabih Mohd Noor

  8. PROCESS INNOVATIONS IN TOURIST COMPANIES

    Authors: Alexander Zuñiga-Collazos Marysol Castillo-Palacio Raul Andrñs Tabarquino-Muñoz Esperanza Collazos-Zuñiga

  9. OWNERSHIP OF MEDICAL INSTITUTIONS IN BULGARIA - IMPACT ON THE QUALITY OF WORKING LIFE OF WORKERS

    Authors: Todor Kundurzhiev Yanka Prodanova Milena Yancheva-Stoicheva Nevena Tsacheva Lidia Hristova

  10. BEHAVIORAL PROFILES OF CONSUMERS OF ONLINE TRAVEL AGENCIES

    Authors: Carme Martínez-Costa Júlia Pladevall Viladecans Marta Mas-Machuca Frederic Marimon

  11. QUALITY OF LIFE SHOWN IN CORRELATIONS BETWEEN SIGNIFICANT SOCIO-PERSONAL VALUES OF STUDENTS AND EMPLOYEES AND THEIR ATTITUDES TOWARDS CHANGE

    Authors: Tanja Radošević Goran Bulatović Ljiljana Bulatović

  12. PRACTICES IN ENTREPRENEURSHIP EDUCATION IN SOUTH EAST EUROPE AND RUSSIA

    Authors: Branko Vučijak Mugdim Pašić Jelena Jovanović Altin Idrizi Thaqi Xhevdet Eldar Kurbanov Hadis Bajrić Edin Kadrić Ranka Gojković

  13. HOW AND WHY TO IMPLEMENT A PERFORMANCE MANAGEMENT SYSTEM IN PUBLIC RESEARCH INSTITUTIONS: THE APPROACH AND THE EXPERIENCE OF A LARGE MULTIDISCIPLINARY ITALIAN CENTRE

    Authors: Michela Poli Davide Cornolti Silvia Pardini Giorgio Iervasi

  14. RETROSPECT OF THE INFLUENCE OF TRANSPORTATION IN THE DELIVERED QUALITY OF PALLETIZED PRODUCT

    Authors: Felipe Vannucchi de Camargo João Pedro Teixeira Peixoto de Queiroz Antonio Carlos de Figueiredo Silveira Tassio Fernando Pezzin Pin Judenor Marchioro Massimiliano Vaccari