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Archived Papers for Journal

International Journal for Quality Research >>

Vol.4, No.2

Publisher: Center for Quality, University of Kragujevac, Serbia

Publishing Date: 2010-06-30

  1. A STATISTICAL CONCEPT IN DETERMINATION OF THRESHOLD VALUE FOR FUTURE DIAGNOSIS IN MTS: AN ALTERNATIVE TO TAGUCHI?S LOSS FUNCTION APPROACH

    Authors: Prasun Das; Shubhabrata Datta

  2. A STUDY ON THE EVALUATION OF CUSTOMERS' SATISFACTION - THE PERSPECTIVE OF QUALITY

    Authors: Dauw-Song Zhu; Chih-Te Lin; Chung-Hung Tsai; Ji-Fu Wu

  3. TOP PRIORITI QMS PRINCIPLES FOR ACHIEVING BUSINESS EXCELLENCE

    Authors: Aleksandar Vujović; Zdravko Krivokapić; Jelena Jovanović

  4. SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC TRANSPORTS

    Authors: Filipa Fonseca; Sofia Pinto; Carlos Brito

  5. MULTICRITERIA APPROACH FOR ASSESSMENT OF ENVIRONMENTAL QUALITY

    Authors: Boris Agarski; Igor Budak; Janko Hodolič; Đorđe Vukelić

  6. A FUZZY AHP AND TOPSIS FOR ELV DISMANTLING SELECTION

    Authors: Danijela Tadić; Slavko Arsovski; Miladin Stefanović; Aleksandar Aleksić

  7. PRIORITIZATION OF CUSTOMER NEEDS IN HOUSE OF QUALITY USING CONJOINT ANALYSIS

    Authors: K.G. Durga Prasad; K. Venkata Subbaiah; K. Narayana Rao; C.V.R.S.Sastry

  8. PARETO ANALYSIS OF TOTAL QUALITY MANAGEMENT FACTORS CRITICAL TO SUCCESS FOR SERVICE INDUSTRIES

    Authors: Faisal Talib; Zillur Rahman; M.N. Qureshi