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Archived Papers for Journal

International Journal for Quality Research >>

Vol.6, No.4

Publisher: Center for Quality, University of Kragujevac, Serbia

Publishing Date: 2012-12-30

  1. CRITICAL SUCCESS FACTORS FOR IMPLEMENTING LEAN PRACTICES IN IT SUPPORT SERVICES

    Authors: Goutam Kundu; B. Murali Manohar

  2. IMPROVEMENT TOOLBOX DESIGN FOR EFQM CRITERIA

    Authors: Ipek Deveci Kocakoç; Aysun Kapucugil Ikiz; Emre Göktepe

  3. THE RELATIONSHIP BETWEEN MOTIVES AND BENEFITS ON ADOPTING QLASSIC ? CIS 7: 2006 IN MALAYSIA CONSTRUCTION INDUSTRY

    Authors: Kenn Jhun Kam; Ahmad Hilmy; Abdul Hamid

  4. THE IMPACT OF ETHICS ON QUALITY AUDIT RESULTS

    Authors: Milos Jelic

  5. THE SELF-ASSESSMENT PROCESS AND IMPACTS ON PERFORMANCE: A CASE STUDY

    Authors: Juan José Tarí; Iñaki Heras-Saizarbitoria

  6. OCCUPATIONAL HEALTH AND SAFETY USING DATA MINING

    Authors: Jelena Ruso; Vera Stojanović

  7. EXAMINING THE RELATIONSHIP AMONG SERVICE QUALITY, CUSTOMER SATISFACTION AND BEHAVIORAL RESPONSES - COMPARISON BETWEEN PUBLIC AND PRIVATE SECTOR BANKS OF PAKISTAN

    Authors: Shahab Alam Malik; Arslan Mushtaq; Kanwal Naseem; Shujah Alam Malik

  8. SYNERGISTIC EFFECTS OF TOTAL QUALITY MANAGEMENT AND OPERATIONAL RISK MANAGEMENT IN CENTRAL BANKS

    Authors: Radoica Luburić

  9. SUPPORT OF QUALITY MANAGEMENT SYSTEM AND BALANCED SCORECARD IN THE INTEGRATION OF NORMATIVE, STRATEGIC AND OPERATIONAL MANAGEMENT

    Authors: Stevan Živojinović; Andrej Stanimirović

  10. IMPLEMENTATION OF QUALITY THROUGH LEADERSHIP FUNCTIONS - CASE STUDY: OLD ROMAN AQUEDUCT

    Authors: Slavko Arsovski; Srđan Nikezić; Srđan Vladetić