Assessment of the accessibility and satisfaction adult population of the Moscow in outpatient careJournal: I.P. Pavlov Russian Medical Biological Herald (Vol.24, No. 2)
Publication Date: 2016-06-30
Authors : Serov D.V.;
Page : 31-37
Keywords : outpatient care; accessibility; satisfaction of the population;
The article assesses the ability to quickly get an appointment to the district physician or a specialist, and shows the satisfaction of surveyed patients that have received medical care. The results of the survey 452 patients who were on outpatient treatment in medical institutions of the first and second levels were used in the article. The study showed that fully satisfied with the results of medical care in these institutions 64,6% of respondents. Proposals of patients for improving the work and medical care in polyclinics were discussed.
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