QUALITY IN HIGHER EDUCATION FROM DIFFERENT PERSPECTIVES: A LITERATURE REVIEW
Journal: International Journal for Quality Research (Vol.11, No. 1)Publication Date: 2017-03-30
Authors : Goutam Kumar Kundu;
Page : 17-34
Keywords : Quality definition; Higher education; Quality dimensions; Critical success factors; E-learning;
Abstract
The purpose of this paper is to provide an overview of existing research and present a holistic understanding of quality in higher education. This literature review builds on major sources of relevant research relating to educational quality methodologies, quality literacy and multi-dimensional concept of quality. The paper attempts to understand quality in education as a relationship amongst all the participants and resources of an educational institution. Based on the results of the literature review, the paper attempts to establish the foundation for a comprehensive understanding and analysis of quality focussing on higher education. This literature review provides a frame of reference that serves as a basis for future research regarding role of quality in education.
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