An Evaluation of the Taxi Supply Management at the International Airport of Sultan Hasanuddin in Makassar - Indonesia

Transportation is a very important element in supporting the economic development of a region. The need for the provision of transport facilities and infrastructure in urban areas is quite large. Makassar particularly the International Airport of Sultan Hasanuddin is one of the areas that are very need taxi service. This research aims to assess: (1) the level of passenger satisfaction to the implementation of taxi management concepts that exist at this time, (2) Factors priority passengers in determining the use of transport modes at the airport, (3) strategies that can be used in the application taxi management concepts that are more effective and applicable. This research uses descriptive method with qualitative and quantitative analysis using the SWOT analysis. The results showed that the application of the provision of taxi management is not effective because there is no link between, taxi drivers, the board of Kopsidara, PT. Angkasa Pura I, the governor, and another taxi operator.