Quality of Work-Life of Professional Knowledge Workers (Challenges and Satisfactory Factors)

The Professional knowledge worker is often employed in a knowledge intensive organization whose primary concern is intellectual work [Alvesson 2001]. Professional knowledge workers always work in organizations that recognize the value of knowledge and have processes and technology that support and leverage the creation and application of it. Most of the knowledge workers work in IT industry and these workers are intrinsically motivated and perceived their jobs as important and worthy for themselves as well as for the IT industry. The present study is based on the IT Team leaders. The sample size is 30 IT professionals. The objectives of the study are to find out the challenges of these workers in dynamic environment and factors of satisfaction with the quality of work life. Due to change in technology the challenges are fast and efficient, hence they require cognitive learning. The study shows that much of the knowledge workers achieve the satisfaction with growth opportunity and involvement in decision making.