RETHINKING BUSINESS PROCESS MAINTENANCE RELATED TO CORPORATE CULTURE

Nowadays disciplines of maintenance management are widely applicable in other fields of science as well. This paper shows the possible uses of maintenance strategies in connection with inter-corporate cooperation by determining the relations between procurer and supplier. The objective of the paper is to support the CEOs in describing the business processes maintenance system and its attributes in the company. The research is based on a survey attended by the CEOs of more than 260 companies from different operational fields in Hungary. The basic theory of the research is that the inner operations of a company are driven by the principles of some sort of maintenance strategies or a combination of those. Based on this theory the research answers the question of whether these companies can be integrated into clusters and how they can conclude the expectation systems of the members of a certain cluster towards the suppliers. The paper also shows which corporate culture types are more or less resistant to different failure types of the business processes such as misuse fault, manufacturing fault, systematic fault, etc.