WHY DO NOT KNOWLEDGE MANAGEMENT SYSTEMS OPERATE?

The topic of knowledge management is one of the most popular research areas not on a theoretical, but on a practical level as well. Researchers report on newer and newer research results, still readers might have a feeling that something was missing from the complete picture. The aim of this paper is to give a panorama about the practical application of knowledge management systems (KMS) in Hungarian companies to show the solutions, tools which cause the most problems during the realization of the steps of a KMS building. The results of the qualitative surveys (which are presented on the basis of the well-known Probst model) show that in spite of any initiations, there are no well - operated knowledge management systems of the companies which operate according to theoretical models. As the research has realized, the biggest problem is that the leaders try to carry out and to put into practice KM initiations by imperfect theoretical and unprepared managerial knowledge. That is why these initiations will be failed or will not bring in suitable outcomes. The results of this survey are a great help to build a KMS, to repair an existing system or to apply new methods and tools.