New Approaches to Optimization of Logistic Processes

The paper aims to inform about practical experiences of our team with logistic processes optimization. The optimization is done both by application of contemporary ICT technologies and by advanced technologies working with artificial intelligence - especially with fuzzy logic and expert systems. The methodology begins with thorough data and process analysis, continues with data mining and ends with new processes definition, measurement and visualization. An important requirement is also the economic sustainability of the proposed solutions. Special emphasise in the paper is laid on distribution storages processes working with very limited working space for goods storing.The purpose of this paper is to inform about the results of applied research in industrial enterprises. Design/methodology/approach: Our research concentrates on application of advanced ICT technologies that make good use of mobile technologies and technologies working with artificial intelligence - especially with fuzzy logic and expert systems. The methodology begins with thorough analysis, continues with data optimization and ends with right process definition, measurement and visualization.Findings: We analysed a couple of industrial organizations having troubles with regular, effective and efficient logistic processes. We found out that the logistic processes in many organizations are not defined enough and in case of unexpected situations (e.g. production breakdowns, missing trucks or too early, resp. too late trucks arrivals etc.) the logistics control is based only on operators’ experience, simple delivery data identification and mobile phones. Our solution leads to economy information support being able to react also to unusual events.Research/practical implications: Based on our experience we can say that the only consistent optimization and consistent automation of all processes can lead to optimal management of logistic processes in organizations. The great hope for the future is the concept of Industry 4.0, which allows very thorough but not too expensive supervision of all activities that can affect management of processes in organizations.Originality/value: The research is carried out in the current industrial organizations. The organizations are looking for solutions that enable effective, efficient and long term sustainable complex solutions supporting logistic processes. The requirement for economy of the processes is also very important.