ADVANCED COMMUNICATION SOLUTION FOR COMMUNICATION OF CITY GOVERNMENTS TO ITS CITIZIENS

In this paper, the advanced solution for improving the communication between municipalities and its citizens using mobile software solution is presented. Presented research covers the overview of available technologies for the client-server based communication and further presents their comparison. Different projects that aimed to improve interaction between citizens and municipalities are introduced. Except for the improvement, this study also analyzes weak points of the analyzed solutions. Another point of interest is live streaming and its use with appropriate protocols on mobile platforms such as Android or iOS. Security of streaming server Wowza Media Systems is also part of research. Suitable technologies for client-server communication, applicable improvements for municipality-citizen communication and eligible streaming protocols were subsequently picked and deployed in the solution. Proposed solution is experimentally verified in the form of mobile application for devices with operating systems Android and iOS called Poprad Naživo. This application allows citizens to interact with parliamentarians of city council in Poprad in the real time. Implementation covers three main functionalities including live streaming, discussion and voting. All proposed functionalities and their reliability were experimentally tested and prove the proposed solution to be usable and ready to be implemented in the real-world environment