ETHICS OF CONFLICT RESOLUTION FOR PUBLIC CATERING ENTERPRISES

Journal: Science Journal "NovaInfo" (Vol.3, No. 56)

Publication Date: 2016-12-16

Authors : Gabdullina Zulfira Zufarovna;

Page : 464-470

Keywords : WORKERS OF PUBLIC CATERING; EMOTIONS; COMMUNICATION; CONFLICT; CONSUMER; INTERACTION; DISSATISFACTION; GOODWILL;

Source : Download Find it from : Google Scholar

Abstract

The article considers the conflict situation in the public catering enterprises, analyzes their causes. Recommendations are given for overcoming and resolving the conflict, and offers preventive techniques for the prevention of conflict.

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ETHICS OF CONFLICT RESOLUTION FOR PUBLIC CATERING ENTERPRISES

Abstract

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