TARGETING IS A QUALITY MANAGEMENT METHOD

In most organizations, goal setting is an integral component of the management system. The presence of measurable objectives relating to all the major components of the organization, is required by ISO 9001, and many other system standards. It is also goal-setting is an important part of many other methods, concepts and management tools:. Balanced scorecard, management by objectives, etc. However, a number of experts critical of the massive use of the objectives in the activity of organizations The purpose of this article - to help each organization to come to their own informed decisions in this debate.