Perception on Adoption of Interactive Website for Internet Banking in Nigeria; A Case Study of Fidelity Bank

The internet, as a product of information and communication technology is becoming a serious method of business communication and data transfer worldwide. As such, banks and other financial institutions are beginning to use the internet as new vehicle for doing business. Banks have accordingly introduced web-based services referred to as “Internet Banking”. Internet banking allows customers of a financial institution all time access to perform financial transactions on a secured website. If the content of the website fails to pass sufficient information on account capabilities, then the site is not fulfilling its objectives. This study was therefore aimed to determine the perception on the adoption of interactive website for internet banking in Nigeria using Fidelity Bank plc, Okpara Avenue, Enugu, Nigeria as a case of study. Data were collected using questionnaire and analysed using chi-square under 5% level of probability. The results showed that adoption of interactive website for internet banking will; improve banking operation; have significant positive effect on banking activities; and bring about products and customers' participatory revolution in the banking industry in Nigeria. It is therefore recommended that banks in Nigeria should design and implement interactive website for internet banking in Nigeria.