INVESTIGATING PROSPECTIVE TEACHERS’ SATISFACTION WITH SOCIAL SERVICES AND FACILITIES IN TURKISH UNIVERSITIES

The purpose the study was to investigate the satisfaction level of prospective chemistry teachers with social services and facilities offered by their department and faculty, and also explore the effects of gender and university on the student satisfaction. 101 last year students in the chemistry teaching major in four different universities in Turkey participated in the study. The instrument, Prospective Science Teacher Satisfaction Questionnaire (PSTSQ) was used for data collection. PSTSQ consists of seven sub-themes on a five point Likert type scale. Pilot testing of the instrument indicated that Cronbach alpha (α) was 0.887. The findings revealed that prospective chemistry teachers expressed average level of satisfaction with social services and facilities provided by their faculties and departments. Furthermore, statistical analysis showed that there was no effect of gender on the satisfaction with social services and facilities, but the university enrolled strongly contributed to students' satisfaction.