Share Your Research, Maximize Your Social Impacts
MODERN PROBLEMS DETERMINATION OF QUALITY OF SERVICES OF PUBLIC CATERING
Journal: Synergy of Science (Vol.17, No. 1)Publication Date: 2017-11-30
Authors : Kalinina A.G. Tarasova O.G.;
Page : 0-0
Keywords : service quality of public catering; consumer; acceptance of quality; «Model Gap.;
Source : Download
Find it from : Google Scholar
Abstract
The main problems of assessment of quality of services of public catering on the basis of «Gap Model» and requirements of GOST 30389-2013 «Services of public catering are considered. Catering establishments». Classification and the general requirements as the quality of service depends first of all on results of a ratio between expectations of the consumer and his real perception.
Other Latest Articles
- ANALYSIS OF APPLICATION OF SURFACE-ACTIVE SUBSTANCES IN OIL TRANSMISSION
- ANALYSIS OF LIQUIDITY AND SOLVENCY OF THE ORGANIZATION (ON THE EXAMPLE OF JSC «NEFTEMASLOZAVOD»)
- Productivity of wheat/faba bean intercropping systems in response to sulphur fertilization and seed rate under contrasting management conditions
- Effects of different sowing date and the combined effects of sowing date and seed rates on the performance of wheat (Triticum aestivum L.)/faba bean (Vicia faba L.) intercropping system
- Microbiological and toxicological qualities of the water of watering used in urban agriculture in Cotonou (Republic of Benin)
Last modified: 2017-11-21 20:38:43