AN EMPIRICAL STUDY ON EMPLOYEE ENGAGEMENT WITH REFERENCE TO IT SECTOR IN CHENNAI

Employees who are engaged in their work and committed to their organizations give companies crucial competitive advantages including higher productivity and lower employee turnover. This research investigated the practices followed in the organization to engage employees. The objective of the study was to measure level of commitment, employee perception towards their job and support from top management in IT industry. This study adopted a descriptive survey design in the investigation of the employee engagement. Simple random sampling technique was used to select the sample from the organization. The study used both primary and secondary data. From the study it is evident that support given by the employer and recognition would work towards building of trust between employees and management. The organization encouraged sharing of information, knowledge and resources; and provided opportunities for employees to learn and grow thus influencing employee engagement. Employee commitment is evidenced by good reward programs, approaches that show interest in employee career development. It can be concluded that the allowing people to make their own decisions about work, to control their work, and to achieve their goals may help employees become more engaged in their jobs. Further to this it is recommended that managers within organizations involve employees more in setting goals. Organizations also need to formulate ways of recognition of contribution by employees that would help define what determines employee engagement in order to enhance commitment levels.