AN INVESTIGATION OF THE PERSONNEL’S SATISFACTION WITH THE VIRTUAL IN-SERVICE TRAINING COURSES

Introduction: Educational systems are in search of new approaches that, in the face of global developments, have the ability to reconstruct and adapt. Therefore, this research has been done in order to study the personnel satisfaction of Jundishapur University of Medical Sciences in Ahvaz with the virtual in-service training courses. Materials and Methods: This descriptive-analytic study has been conducted in November 2014 and in three categories of satisfaction with the content, satisfaction with the course delivery method and satisfaction with the virtual education program. A sample of n=211 was selected randomly from 1052 subjects. For data collection, a standardized questionnaire based on Likert scale was used. To analyze the data, also descriptive statistics such as frequency, mode, mean, one way ANOVA, and independent t-test were used by the statistical software SPSS version 21. Results: The highest level of satisfaction was obtained from the virtual education program with an average satisfaction of 4.17 (from the maximum score of 5) and 80.65% agreed, and the least satisfaction was obtained from the content of the courses with an average satisfaction of 3.76 and 69.43% agreed. Background variables such as work history, type of employment, degree and gender had no effect on the personnel satisfaction with participation in virtual education courses. (p>0.05). Conclusion: So considering the considerable satisfaction of employees with virtual training courses, the need for serious planning for an appropriate system deployment is necessary for full implementation of this method. Keywords: Personnel, In-service Training, Virtual Education, Iran.