POSISI DAN FAKTOR YANG MEMENGARUHI KINERJA JASA PERGUDANGAN DI INDONESIA

Warehouse service is a business sector which plays a significant role in addressing some changes in logistic trend, potentials of trade growth, and the needs of efficiency as a result of services trade liberalization. This study aims at finding out positions and enabling factors which affect warehouse services performance. These are needed to formulate an effective policy since warehouse services operation is inter-sectoral. SWOT analysis is used to analyse the positions of warehouse services, and Structural Equation Modeling (SEM) is used to identify enabling factors of warehouse services. SWOT analysis shows that warehouse services in Indonesia needs to be expanded by human resource development, technology, and warehousing cluster policy in order to grab maximum opportunities. The results of Structural Equation Modeling with Partial Least Square finds tax shows that tax policy variable and regional wage appears to be the most significant variable that supports expansion of warehouse services. Therefore, any policies that potentially cause double taxation, such as the imposition of income tax of one product in every logistic process must be eliminated. Besides, regional minimum wage should not be increased as it would hamper the business expansion.