Informative-syntanalitical support system of managerial decision-making

The article discusses the theoretical and methodological positions in the formation of info-syntanalitical management providing service. The author determines the directions in the improvement of the info-accounting formalization within the social phenomena and processes due to using there the info-syntanalitical identification. The management process, which is essentially the exchange of information between the management object and the management system, is examined. It is proved the necessity of the information, which should be objective, reliable, understandable, completed and useful for making or amending managerial decisions. The information sources used for decision-making are explored. It is determined that they serve as statistical observation, accounting and various off-classified data that characterize market and climatic conditions, regulatory environment, political stability, investment climate, etc. It is argued that the basis of the service activity is the staff, methods and conditions of service, while the effectiveness of the service depends on the correct management activity, which is provided by informative needs at different levels carried out with the help of information-syntactical service. The necessity of research was emphasized as the triad consisting of information, analytics and service, the task of which is to use existing information, to identify the reasons of process (situation) undesirable development and to synthesize the results of the analytical assessment, to determine the reasonable directions of solving problem and in the most appropriate form to convey the possible options of managerial decisions to users, i.e. to create a high-quality service. It is generalized that the essence of the info-syntalitical service is expressed through the improvement of management efficiency by the improving display of in-depth reflection and reasonable prediction of the developing management object, as well as increasing the responsibility of officials for the preparation of management information.