An analytical study on logistics outsourcing impact on logistical service quality in supply chains (case study: industrial enterprises of Sumy region)
Journal: Problems and Perspectives in Management (Vol.15, No. 3)Publication Date: 2017-12-11
Authors : Olena Bilovodska; Nataliia Gaidabrus; Daria Ruban;
Page : 201-211
Keywords : logistical outsourcing; logistical service; logistics; service quality;
Abstract
The aim of this paper is to analyze and evaluate the impact of logistical outsourcing on the overall quality of the level of the logistical service of enterprises-producers in supply chains. In this study, special attention is paid to the estimation of indicators of logistics service as by their own forces and due to outsourcing and assessing the elasticity of these indicators, for an example, in Sumy Engineering Works Ltd.
As a result of the study, in case of their own delivery, logistics service level is higher than in case of logistics outsourcing. It may be related to the fact that in the first case, at the industrial enterprises, there is higher level of control over the process and the capacity for flexible and rapid response to various demands of consumers, which is very important for competitiveness. It was determined how the value of each individual index varies with the change in the supply control volume.
Other Latest Articles
- TREATMENT OF DEEP PERIPROSTHETIC INFECTION OF KNEE JOINT
- CASE OF GIANT MEGAURETER IN COMBINATION WITH DOUBLING OF BOTH KIDNEYS IN ADULT PATIENT
- Job satisfaction among academic employees in institutions of higher learning
- Impact of the participatory financing of international development projects on social capital of the local communities
- CLINICAL CASE OF PARKES-WEBER-RUBASHOV SYNDROME
Last modified: 2018-03-06 22:53:31