THE LEGAL CULTURE OF PUBLIC SERVICES BASED ON JUSTICE

The legal culture of public services in the era of bureaucratic reform has become a necessity to improve the system and encourage the investment climate of Indonesian society in particular in realizing justice and general prosperity as mandated by the constitution. The policy was previously agreed between the Government and the House of Representatives (DPR) in the form of the enactment of Law Number 37 Year 2008 regarding the Ombudsman of the Republic of Indonesia and Law Number 25 Year 2009 on Public Service. Both laws are a means of legal protection of public services in Indonesia aimed at achieving good governance to create justice and prosperity. In addition, in the consideration of the Ombudsman Act emphasizes that the service to the community and the enforcement of legal culture conducted within the framework of state and government administration is an integral part of efforts to create good, clean and efficient governance in order to improve the quality of the legal public service culture that creates justice and legal certainty for all citizens as stipulated in the 1945 Constitution.