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Investigating the Impact of Knowledge Management and Application of Information Technology on Business Efficiency (Case Study of Asia Insurance)

Journal: International Research Journal of Advanced Engineering and Science (IRJAES) (Vol.3, No. 1)

Publication Date:

Authors : ;

Page : 59-66

Keywords : Knowledge Management; Information Technology; Organizational Productivity and Human Resources; Asia Insurance;

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Abstract

The purpose of this study was to investigate the effect of knowledge management and the application of information technology on business productivity (case study of Asia Insurance). The statistical population of the study consisted of all managers and experts (175 persons) of managers, experts and management factors in Asia Insurance Company. The Cochran formula (120 individuals) were selected randomly and categorized in order to collect statistical data from management questionnaires. Knowledge that was used by Shern Lason (2003), information technology containing closed questions and productivity questionnaire, Hersey and Goldsmith (1980). The face and content validity of the questionnaire was approved by 10 management experts and its reliability was confirmed in a preliminary test with 30 subjects and confirmed by Cronbach's alpha. For analyzing the data, descriptive and inferential statistics such as Kolmogorov Smirnov, T-1 and Regression were used by SPSS software. The results of the research indicate that the level of knowledge management and information technology is associated with the perception of experts from the insights of the insurance company of Asia, which indirectly affects knowledge management through information technology as well as directly affects human resource productivity. Information technology Human resource productivity is also positive.

Last modified: 2018-04-16 20:44:26