THE IMPORTANCE OF KNOWLEDGE MANAGEMENT IN THE GOVERNMENT TRAINING INSTITUTION AND ITS ISSUES & CHALLENGES – A CASE STUDY

The information sharing in any organization is like blood flow in a human body. The free flow of information is like fluid which can get converted into actionable knowledge through out the organization whether private or public. Thus, knowledge becomes embedded not only in documents or repositories but also in organizational routines, processes, practices and norms. Knowledge Management (KM) is considered to be important component in governmental organisations due to its rotational transfer policy, improper documentation, change in strategy due to change in guard, individual perceptional differences, personal liking and disliking, Policy changes pertaining to mobility. Knowledge management in Governmental Organisations can also provide a way for transparent information, choices of approach to citizen, greater accountability of individual and organisational endeavours. But, it will not come on its own, there must be a system through which the organizational reward and incentive mechanisms to motivate an employee to share the information and knowledge. Incidentally the lack of information sharing came to lime light through an incident in one of the public training institute which in turn initiated the KM system implementation as part ICT enabled Training Management Information System (TMIS). This paper will focus and bring out the problems and issues related to lack of organized knowledge management practices followed in one of the public training Institutions in India.