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Evaluation of the usability of web-based applications

Journal: VOJNOTEHNICKI GLASNIK / MILITARY TECHNICAL COURIER (Vol.65, No. 3)

Publication Date:

Authors : ;

Page : 785-802

Keywords : methods; usability; Web-based applications;

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Abstract

The paper emphasizes the importance of the usability of Web-based applications as an essential condition for attracting and retaining customers. At the beginning of the paper, a general classification of methods for usability evaluation is given in order to show different views of researchers on usability. In order to ensure a Web application lifetime, it is necessary to measure and evaluate many features that affect software usability. The paper gives a brief overview of the most commonly used methods for evaluating the usability of Web-based applications published in the last decade, chosen by the author. Since decision making is not an easy process, the conclusion gives recommendations to be specially considered when selecting a method.

Last modified: 2018-04-24 15:38:52