Productivity Improvement through Quality Circle: A Case Study at Calderys Nagpur

Involvement and participation of the workers in the quality and productivity improvement projects in manufacturing industries through Quality Circles results in great benefits for the organizations. Quality Circles (QCs) have proved to be a very effective technique of involving the workers in this mission of companywide quality and productivity improvement and getting solved many a work related problems and implemented quality and productivity improvement projects through them. The concept of Quality Circles originated in Japan has been well adopted and widely used even in the Indian industries. The paper reports a case study of application of this simple yet powerful technique for improving the productivity at Calderys plant at Butibori Nagpur. It demonstrates how the various steps of problem solving are followed as per the QC methodology and can be a useful guide to new quality circles or new members in the quality circles in manufacturing industries.