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Client Perception on Quality Improvement in Health Care Services and Patient Satisfaction
Journal: Public Health Open Access (Vol.1, No. 2)Publication Date: 2017-07-15
Authors : Davoud KZ;
Page : 1-2
Keywords : ;
Source : Download
Find it from : Google Scholar
Abstract
In recent years, attempting to improve patient satisfaction by proper healthcare services have become a popular way for customer service initiatives. In addition, failure to provide patient expectations may lead to their dissatisfaction as well as their poor compliance.
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Last modified: 2018-06-16 13:58:53