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The use of expert surveys in assessing satisfaction with the quality of educational services
Journal: Nauchno-tekhnicheskiy vestnik Bryanskogo gosudarstvennogo universiteta (Vol.2, No. 3)Publication Date: 2016-09-25
Authors : Т.А. Filicheva;
Page : 88-98
Keywords : professional education; information-analytical system; linguistic variable; membership function; satisfaction with the quality; monitoring; information support; educational system;
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Abstract
He article proposes a method of monitoring the quality of professional training, allowing to estimate the degree of satisfaction with quality of professional training on the basis of expert surveys and the use of linguistic variables. Describes
the implementation of the method of assessment of satisfaction with quality of training in the framework of the information-analytical system of monitoring of quality as subsystem of the General information system of educational institution.
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