SOCIAL ENGINEERING OF HUMAN RESOURCES AND PROVISION OF MEDICAL SERVICES ON LEADERSHIP STYLES IN HOSPITALS

Paper present impact of human resources issues as well as issues related to provision of medical ser-vices on leadership styles in hospitals in Poland. In this study a descriptive research design was used and a quantitative research was conducted, which was based on the so-called BOST methodology. Surveys were conducted among department heads of 10 public hospitals of various referral systems from the Upper-Silesian Agglomeration providing various types of medical services (which shows a large variety of research sample) operating in Poland. The research showed that both improtance of service provision as well as human resources were not as important as they should be.