Analysis of the ICT user Profile for e-goverment through Bayesian Networks

Since the use of information and communication technologies has now become indispensable for the development of human activity, governments have assumed the responsibility of ensuring access to them, as is the case in Mexico, generating a series of public policies aimed at that end. However, these politics have not generated the expected results since there are yet large differences to internet connectivity. This research presents an analysis of the availability and use of information and communication technologies. Diverse studies indicate that there is a verifiable inequality in terms of access to technologies, this difference is remarkable between municipalities and between regions. The analysis has allowed to know the main activities that the population makes through the ICT with the objective of determining the actions in matters of digital policies that must be considered by the local government. From the analysis performed it can be concluded that the majority of the population that Internet accesses does it through a desktop, laptop computer or a mobile phone. The most actions performed by the population through the internet are actions of entertainment and downloading software, as well as the search for general information, but participating in government affairs is not a priority issue. The population interested in public affairs is the one with the highest educational level, then that the institution requires the development of mechanisms to strengthen citizen participation in the taking of public affairs. It is also required to increase the communications infrastructure then that a greater percentage of the population can access the Internet. The programs on the use of technologies that must be developed by the government must be adapted. The study shows that the completion of procedures is not a priority issue, then that the implementation of electronic services may not have much impact on the Entity. It is necessary at first then to promote the development of the population's capacities to use of communication technologies. As a result, in this moment not have conditions to guarantee the success of an e-government policy such as the implementation of electronic payments and the use of mobile applications. It is necessary to overcome connectivity deficiencies and develop digital literacy actions to ensure the productive use of technologies. Elia Martínez | Guillermo De la Torre-Gea"Analysis of the ICT user Profile for e-goverment through Bayesian Networks" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-2 , February 2018, URL: http://www.ijtsrd.com/papers/ijtsrd2407.pdf http://www.ijtsrd.com/other-scientific-research-area/other/2407/analysis-of-the-ict-user-profile-for-e-goverment--through-bayesian-networks/elia-martínez