A CRITICAL STUDY ON THE EFFECT OF STAFF TRAINING ON EMPLOYEES? WORK ATTITUDE

Training employees is an important activity for any organization. It instills workforce competence in the organization and boosts employee?s level of effectiveness in carrying out their responsibilities. There is evidence in the literature that shows that employee training increases an organization?s productivity levels and competitive advantage because it leads to greater retention and effective task completion. The study sought to provide empirical evidence of change in employees? attitude towards their jobs and employer after carrying out job training. The study was carried out at Star Times offices in Lagos Nigeria, where 20 employees (9 males, 11 females) of the company from the Sales and Marketing department were selected for the study. The company carried a massive training of her employees in the department, which provided an opportunity to check the change in their attitudes. The study showed that women (72.3, n=8) realized the greater change in their attitudes towards their jobs compared to their male counterparts (66.7%, n=6). The result (χ2= 6.492, df = 2, p=<0.5). There was a marked increase in job satisfaction (50% to 80%), teamwork (50% to 85%), feeling of competency (60% to 80%), and organizational commitment (65% to 80%). The study concludes that job training affects employees? attitude towards their jobs and employers positively.