EMPLOYEE PERCEPTION OF PERFORMANCE MANAGEMENT PRACTICES IN INDIAN BANKS

Performance management is an integral aspect influencing organizational performance and it is important that the performance appraisal systems of organizations are aligned to achieve organizational objectives. The study is part of an exploratory research work on identifying the different types of performance management practices prevalent among banks in India. The banking sector of India comprises of a large number of Indian Public Sector, Indian Private Sector and Foreign banks. Banks are an integral part of the country's economic environment. The Banking, Financial Services and Insurance (BFSI) sector generates a lot of employment opportunities and is therefore a sector that will benefit from optimal utilization of performance management practices using human resource (HR) analytics. The present research involves identifying the perception of Indian bank employees of different demographic backgrounds about their work environment, performance management systems, frequency of conducting performance appraisals, types of appraisal systems used and outcomes of performance appraisals. The outcome of the study is helpful in identifying the trends of performance management practices across Indian banks, provide suggestions and recommendations to execute better human resource practices involving HR analytics.