Can Automation Eliminate Human Intervention?

As the competition intensifies in the market for products and services and the need for recognition, companies in their effort to reduce operating costs see automation as a solution. While how much of and to what extent the process is to be automated to avoid the deployment of manpower is still engaging the attention of corporate and researchers. While automation provides predictable, consistent performance, it lacks judgment, adaptability and logic. While humans provide judgment, adaptability and logic, they are unpredictable, inconsistent and subject to emotions and motivation. To optimize performance in an organization, do we minimize human input and lose efficient, consistent, error-free system performance from automated the process? The present paper will seek to answer the question "how can we minimize human error while still maximizing system performance? What is the right human-machine mix? While we would all like to minimize human error and maximize performance in any system, the decision to automate or of how much to automate is still in the domain of human decision making. There are a number of factors to be considered while planning a system that requires a combination of human input and automated control.