System Adoption: Socio-Technical Integration

In this case study we identify the factors that influence the adoption of a new system in a major company in Saudi Arabia. We develop a theoretical framework to help derive better understanding of system adoption via sociotechnical integration. We formulation of 14 hypotheses that were tested via a survey of 42 system users. Management support and change management were found to be significant factors influencing system adoption. As a result, the 14 null hypotheses were rejected due to their statistical significance (p-value < 0.05). Discussions and recommendations for future research are discussed.