A Qualitative Study Investigating the Operational Activities of a Distribution Center of Ghana Cocoa Marketing Company

This paper uses a single qualitative interview with the Warehouse and Ports Operations (WPO) Officer to investigate the operations of Kaase Inland Port as a distribution center of Ghana Cocoa Marketing Company. The findings of the study revealed that during offloading all stakeholders must be present to accept the result; stacks are built to protect the cocoa bean's health and the quality control division issue purity certificate after analyzing the cocoa beans in the laboratory. The main conclusion drawn from study was that best practices were strictly followed under the inbound and outbound logistics but warehousing was not up to the task. The paper suggests newer and better methods of warehousing technologies.