IMPLEMENTATION OF MANAGEMENT INFORMATION SYSTEM INTEGRATION OF TICKET SALES ON TOUR & TRAVEL (STUDY CASE: SMALL AND MEDIUM ENTERPRICE TRAVEL SERVICES IN INDONESIA)

Lately many small and medium enterprises (SMEs) are engaged in tour and travel in Indonesia competing to provide the best services, but until now these SMEs only provide ticket purchase services and travel shuttle services within the city. For ticket purchase services, the company has around fifty branches or sub-branches of subsidiaries in several cities. In the process of processing ticket sales data and billing sales bills, the company still uses conventional methods. By sending billing files via expedition to each sub agent. This method is less effective and still has many weaknesses, including loss of files, and invalid report results. To support the performance of tour and travel companies in the ticket division, companies need information systems that can assist in ticket management activities. The solution to this problem is to build a web-based ticket management integration information system that can help with corporate problems, especially in ticket sales. The diagram used in the design of information systems in this study is the Unified Modeling Language (UML). With this diagram it can facilitate the writer in designing and building a ticket management integration information system