INVESTIGATION ON EMAIL TEXT MINING TECHNIQUES AND TOOLS

ABSTRACT Text Mining is an exciting area of research which uses techniques borrowed from data mining, machine learning, information retrieval, natural language understanding, case based reasoning, statistics, and knowledge management, to help the people to gain rapid insight into large quantities of semi structured or unstructured text. Email is one of the most popular forms of communication nowadays, mainly due to its efficiency, low cost, and compatibility of diverse types of information. In order to facilitate better usage of emails and explore business potentials in emailing, various text mining techniques have been applied on email so in this paper, discussing different types of text mining techniques for email data and tools. And designed a framework for email text mining and classification.