User Acceptance of E-Governance: An Indian Perspective

Development of a nation can be measured by the steps it has taken to promote the applications of Information and Communication Technology (ICT). E-government initiatives by the government are trying to integrate the applications of ICT to deliver cost effective services to the stake holders in a transparent and efficient manner. The mode of governance is rapidly changing in India due to the revolutionary nature of ICT. This paper analyse the influence of demographic variables specifically gender, region, age and past internet experience on intention to use e-governance. The result reveals that urban respondents show more intention to use egovernment services than rural, but Gender has no significant influence. Also respondents having more internet experience show significant influence on intention to use e-government services. It is further found that a greater number or individuals are willing to change over with the enhancement of service quality with high speed un interrupted services.