Impact of Human Resources Recruitment and Management of Process, Quality, Technology on Total Factor Productivity of Cooperative Industry

The objective of this research is to evaluate the impact of human resources recruitment and management of the process, manufacturing quality, and technology on outcomes of cooperative industry (total factor productivity (TFP) and revenue (R)). We link indicators of management and outcomes of management based on two sets of data: (i) annual business survey by General Statistic Office (GSO) and (ii) technological survey of cooperate industry in 2016 including 3.830 enterprises considered input and output variables of 4 management models. The results of the estimation show that general management and management of process and quality improvement management have a good impact on increasing revenue and TFP of enterprises. However, the human resources recruitment problem has not met the objective of increasing revenue and TFP of enterprises yet. The ability of management on both human and technological resources of the business on average has not been effective in encouraging revenue and TFP.