Role of Human Resource Management in Employees Performance and Satisfaction of Selected Hospitals in India – A Strategic Perspective

The research paper aims to discuss the concept of employee satisfaction, factors or determinants of employee satisfaction, and benefits or outcomes of employee satisfaction. The study is research in nature. Employee satisfaction is important for an organization as the overall performance of an organization depends on the satisfaction level of its employees. Satisfied employees do their work efficiently, and provide better customer services, which in turn leads to increased productivity, high level of quality, and optimum utilization of organizational resources. The main objective of the research was to measure the perceived effectiveness of HRM practices in the healthcare sector and to measure the impact of HRM practices on the performance of employees in the healthcare sector and to compare the HRM practices of the public and private hospitals. There are very few studies where a researcher has measured the HRM practices of the healthcare sector. Researchers have measured the impact of HRM practices on various aspects of the organizations but not suggested the innovative methods based on the findings of the research to improve the effectiveness of the companies. It was found out using various tests that how HR affects the employee's performance directly in the hospitals.