Knowledge Management using Gamification

The Knowledge management is the systematic approach on the organisation's knowledge assets for the purpose of creating value and meeting tactical and strategical requirements. It consists of the initiative process, strategies and systems that enhance the storage, sharing and creation of knowledge. Making the knowledge to be shared requires motivation. This motivation can be achieved using Gamification. Gamification helps to motivate the use of knowledge management systems, to create and share content. Our work is social hub which has some major gamification features like rewards, challenges, leader board, experience points, badges and Communities. This work includes a specific feature for the users to retrieve the best solution for queries from the discussion board. The best solution can be retrieved by the users based on three options: chronologically, based on votes, based on rank. The user can obtain the best solution for the queries from any of the above three options. To achieve more motivation and interaction, the reward points are allocated for each action inside the community. Special events and tasks will be available for the users based on their interest. It is proven that Gamification had made huge impact with an increase of 40% in the knowledge sharing.