ASSESSING THE ROLE OF ATTRITION IN A DIVERSE WORKPLACE ENVIRONMENT

The world of work is shifting from an agriculture-centered to an Industrial one, from self-employed workers to salaried employees and our modern economies are slowly transitioning towards collaboration and competition. Today, the boundaries of contemporary organizations are blurring; information technologies are allowing individuals and companies to set base away from cities; shared working spaces are triggering new forms of collaborations between individuals and corporations. The main purpose of this research is to find out the main causes which increase the employee turnover in BPO companies and to find out the way to control attrition. The study is descriptive in nature. The study was carried out in BPO companies. Mixed methodology was used in this study. For analysis purpose chi-square, Rank correlation and percentage method has been used.