Linking Expected Positive Performance Outcome, Professional Development and Performance Management: A PLS-SEM Approach

The purpose of the research was to study the relationship between expected positive performance outcome with performance management and professional development. The relationship has been studied from expectancy theory perspective. Mixed method was used to collect data. Quantitative data were collected using standard questionnaire and qualitative data were collected using the semi-structured interview. The sample size for quantitative study was 403 and for qualitative study was 15. The sample consisted of team leaders and team members of ICT organizations. Partial Least Square structural equation modeling (PLS-SEM) was used to analyze the data. The paper aims to understand the relationship between expectations and performance. The paper also studied the mediating role of professional development. Significant relationships were found between independent and dependent variables. The paper explains the role of professional development in enhancing performance management system effectiveness. If employees' expectations of positive outcomes are matched with professional development, it will result in enhanced performance. It has been researched in an emerging market context.