DESIGNING OF IOT-BASED LINEN MANAGEMENT SYSTEM USING TOGAF ENTERPRISE ARCHITECTURE

PT. Laundry XYZ is a company engaged in laundry services. The services offered consist of leasing and washing all types of linen. In carrying out the company's operational activities, PT. Laundry XYZ has not utilized the application of information system/information technology as a whole. Data management is still manual so that it has many risks, including errors in recording or inputting data, the time needed is relatively longer to access and process information, and the risk will affect the delay in information provided to customers and management of PT. Laundry XYZ. Some other problems are the absence of application that support the company's operational activities so that linen loss often occurs, linen delivery is not on time, and difficulties in monitoring stock of linen. Based on the above problems, PT. Laundry XYZ requires enterprise architecture planning in accordance with the company's vision and mission. Enterprise architecture planning in this study uses version 9 of the TOGAF (The Open Group Architecture Framework) framework with the ADM (Architecture Development Method) method. This architectural planning produces the target blueprint of business architecture, data architecture, application architecture, and technology architecture that can be used as a guide in the procurement of information system/information technology at PT. Laundry XYZ.