RECTIFYING PERFORMANCE MEASUREMENTS IN INDONESIA’S GOVERNMENT AGENCIES

Performance appraisal is a fundamental indicator to ensure public accountability in the frame of good governance principles. Some studies examine effectiveness of performance appraisal in public organizations, particularly local government institutions. However, most studies focused on financial accountability achievement which tend to overlook management-based perspective. Hence, this study aims to analyze performance measurement that can contribute to improve performance in the frame of management-based. The study was conducted in qualitative approach and focused on government agencies in South Sulawesi Province, Indonesia. Data collection techniques used were interview, observations and document study. The result of this research is providing alternative performance measurement model not only for the provincial government of South Sulawesi but also for other local governments.