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Psychological-Occupational Profile and Labor Competencies of the Pollster´s Field Network of the Center of Social Research ICRT, La Habana

Journal: Sumerianz Journal of Social Science (Vol.1, No. 3)

Publication Date:

Authors : ;

Page : 83-92

Keywords : Interviewer; Psychological-occupational Profile; Labor competencies.;

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Abstract

Introduction: A psychological-occupational profile is a guide that allows to know which are the common tendencies of the personality and the necessary characteristics that a person must have to request a position, in our case as a pollster. The study of the competences refers to the behaviors that the worker must show, the skills and knowledge for a superior performance in his job. Objective: To conform a psychological-occupational profile, considering the labor competencies, of the pollster of the field network of the CIS-ICRT. Methods: The study was conducted with 17 interviewers with more than 5 months of permanence in the position and an adequate work performance. Various techniques were used, such as the semi-structured interview, the Cleaver, the flow diagram, the Mini Delphi method and the Likert scale of orientation type A or B of the personality. Results: The pollster must be a gentle person. He must also be open, persuasive, sociable, generally optimistic. Possess a high degree of social adaptability, great contact skills and a high degree of goodwill and teamwork, ability to earn respect and trust. Conclusions: The psychological-occupational profile carried out provides some necessary requirements to achieve an effective performance in the position of pollster and contribute to the achievement of the objectives of the organization.

Last modified: 2019-07-31 15:46:43