Factors Affecting Job Satisfaction in the Malaysian Automotive Industry

The purpose of this study was to investigate the factors affecting job satisfaction of employees at the car manufacturing/assembling plant in Malaysia. Nine car manufacturing/assembling plants were targeted at Peninsular Malaysia. Data was collected using a structured questionnaire based on the Minnesota Job Satisfaction Questionnaire (MSQ). The study showed that organizational factors like pay and benefits, promotion, leadership, work groups, working conditions and fairness significantly influenced employee job satisfaction in the automotive industry. However, individual factors such as age and gender did not significantly influence employee job satisfaction. The research provided a better understanding regarding the factors affecting job satisfaction in the automotive industry. The results can help managers to identify strategies to increase employee job satisfaction by increasing their motivation for the job performed thus leading to higher productivity and better retention levels.