LEGAL PROTECTION AGAINST CONSUMER ELECTRONIC TRANSACTIONS IN INDONESIA

The qualitative research through the phenomenological approach, the results of the study showed that: protection of the parties in e-commerce transactions and specifically giving the customer a coverage in ecommerce transactions, Need to make legal regulations regarding cyber law including so that the provisions on e-commerce transactions can be displayed. With these arrangements, the rights of consumers as electronic technology users in the trading process, especially in conducting e-commerce transactions, can be more secure. For consumer protection in e-commerce transactions are not yet accommodation in the consumer protection ACT. This is because of the characteristic of special e-commerce transactions, especially the transnational Transkei that crosses the boundaries of applicable national law. They must address legal arrangements about electronic transactions in Indonesia from the rules of legal certainty so that society believes in conducting electronic transactions. And they involve the government in the handling of criminal cases in cyberspace in electronic transactions in particular.