A STUDY ON USAGE OF PERIODICALS SERVICES OF THE LIBRARY OF EASTERN UNIVERSITY, SRI LANKA
Journal: International Journal of Advanced Research (Vol.7, No. 10)Publication Date: 2019-10-02
Authors : Gayathiri Navirathan; Mariapillai Jeyakananthan.;
Page : 445-454
Keywords : usage user satisfaction periodicals library services service quality library resources.;
Abstract
Appropriate user services are an important role of Library. Measuring whether suitable services could be identified through a survey. Therefore, this survey was conducted to find out usage of periodicals services. The present investigation adopted by questionnaire to the usage of Periodicals Services of the Library in EUSL. From the analysis, the relationship of availability of resources, student skills and satisfaction, staff support and quality and digital resources with the usage of periodicals services were tested from this current study. It was found that, the hypothesis testing showed that all the alternative hypotheses were accepted. It means that, the independent variables such as availability of resources, students? skills and satisfaction, staff support and quality and digital resources positively impact on usage of periodicals services. Therefore, the current study revealed that by improving the library resources will positively increase the usage of periodicals by the users in the library.
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